3 Week Fully On-line Programme - Now Available
1-Day Workshop Format
12 CPD Points
Supported by Being Open App
Programme Resource Website
To find out more please contact +353 1 5547208 or firstname.lastname@example.org
Being Open - Communicating with patients, service users, their families & carers when things go wrong
This one-day interactive programme has been developed to explain the context and principles of open disclosure, explore tools and techniques to effectively implement open disclosure and allow participants to practice key skills needed to implement open disclosure effectively though case scenarios and role play.
The programme has been designed to cover:
The principles and objectives of open disclosure & its links to organisational governance structures
The driving forces both nationally and internationally for open disclosure and Duty of Candour
Explore the barriers and myths surrounding open disclosure
Demonstrate the benefits of open disclosure
Outline the principles of ‘Being Open’
The practicalities of detecting triggers for open disclosures
The practical implementation of Open Disclosure (the who what, where and when
The key communication skills involved in holding an open disclosure discussion.
All programme content is evidence based and has been designed by healthcare experts and combines evidence-based best practice with thought-provoking practical exercises. The programme is supported by an online App (CLS OPEN) and resource website (CLS Projects) which provides participants with a suite of supporting information and resources.
The Programme is aimed at professionals and managers who are leading open disclosure discussions and focuses on strengthening and enhancing existing skills and knowledge. It is typically delivered in a one-day workshop format.