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Course Info

1/2 Day Fully On-line Programme - Now Available

1/2 Day Workshop Format

Supported by CLS Educate App

Programme Resource Website

To find out more please contact +353 1 5547208 or

Incident Assessment & Categorisation

Incident reporting is widely recognised as one of the most important mechanisms for improving safety in healthcare. With improvements in organisational culture,  reporting has grown, with the full robust investigation of all incidents becoming increasingly challenging to maintain. 

CLS Educate Incident Assessment and Categorisation, making reference to national policy, provides guidance and tools to assist those tasked with assessing incidents to determine the most appropriate and effective mechanism to investigate for organisational learning. 

Underpinned by the Systems Analysis methodology, the programme will support managers to undertake a thorough and consistent preliminary assessment of incident reports to identify those incidents which not only meet ‘trigger lists’ but those that can provide an opportunity for to identify learning to improve safety.

All programme content is evidence-based and has been designed by healthcare experts and combines evidence-based best practice with thought-provoking practical exercises.  The programme is supported by an online App (CLS EDUCATE) and resource website (CLS Projects) which provides participants with a suite of supporting information and resources.

The programme is aimed at clinicians and managers involved in the screening and assessment of incident reports. 

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