CLS Educate Investigation of Adverse Incidents training for healthcare professionals and
managers has been designed to develop organisational skills and expertise in incident
investigation.

The training is underpinned by a structured and systematic approach to incident
 investigation which facilitates the identification of key causes, their contributory factors,
allowing review teams to construct meaningful recommendations designed to prevent
future re-occurrences while ensuring the perspective of the patient/service user and their
family is considered.
Our unique creative approach delivers training that is engaging, impactful and practical,
which combines evidence-based best practice with thought-provoking practical exercises.
Each programme has been created by healthcare experts and professional and is
continuously updated to ensure it reflects current best practice and evidence base.

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To complement the Masterclass Programme and allow participants to build confidence
and competency in the use of the systems analysis methodology, CLS has developed a
‘Putting it all into Practice'; half-day workshop.

The workshop is based on a video case study and allows participants to utilise the skills, tools and techniques gained
through the Masterclass programme.

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The programme learning outcomes are:

• Apply a systems analysis approach to a serious adverse incident

• Apply the Just Culture Test to the actions of individuals involved in an adverse incident

• Develop effective recommendations

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